Our values

Anja Landert (Chair of the Board of Directors) on the occasion of the launch of the new values “We are forming a mutually supportive, substantive and questioning team of high performers around us which is distinguished by an atmosphere of mutual trust and esteem and in which we learn from each other, grow together and develop our strengths – as individuals and as a team – inspiring us all in this way to become a solution-oriented and performance-oriented effective unit. We live this spirit in our daily lives and project it with single-mindedness to all our stakeholders. We use it to create a lasting feeling of involvement among our customers, partners, staff and their families, shareholders and the general public – a feeling which leads to growing success for the company and, in consequence, to value-added for all concerned.“

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Openness

  • We recognise and exploit opportunities
  • We resolve conflicts and remove ambiguity
  • We communicate openly, constructively and directly
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Trust

  • We are honourable
  • We bestow and win trust
  • We delegate and accept responsibility
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Partnership

  • We respect ourselves and others
  • We help each other to succeed
  • We overcome challenges by concerted action
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Customer orientation

  • We recognise and meet customer requirements
  • We inspire and win customers by means of innovation
  • We all make our contribution to customer success
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Effectiveness

  • We achieve the very best results
  • We concentrate our strengths
  • We act proactively

 

Our guiding principles

 gemeinsam_212_250_141 Together  klarheit_213_250_141 Clear  fokussiert_214_250_141 Focussed